Returns & Exchanges

Returns & Exchanges:

Click here to return items from your order

Best Shift Hockey wants all of our customers to be completely satisfied with their purchase and it is our goal to work with you to get the right product in your hands.

We offer returns or exchanges of merchandise within 30 days of receipt of the product.  All merchandise returns must be unworn and unwashed. We are currently transitioning to an automated returns system. Click on the above text "Click here to return items from your order" in order to start the process!

If you are not being offered the automated process, please send a text message to Best Shift Hockey at 651-627-2952. Please include your name, order number (if you have it handy) and the items you would like to return. We will return your message with further instructions. 

PLEASE NOTE: Be sure to retain your original Best Shift Hockey packaging as it can be reused for your return! Best Shift Hockey is not responsible for any charges related to packaging materials in the event that you misplace your original shipping package.

Next:

-Place the merchandise that you are returning or exchanging into the original package.

-Place all of the packing materials into the original package with the merchandise that you are returning.

-Wait for an email from  Best Shift Hockey with instructions for printing a USPS return label.

-Follow the given instructions for printing, seal the package and stick the return label over the original address label.

-Bring the package to your local US Post Office and send it off!

Refunds will be made upon of our receipt of the return merchandise. Requests for refunds will be fulfilled for the amount of the product purchase only. Any shipping charges that were paid at the original purchase will not be refunded. 

Please contact us at contact@bestshifthockey.com with any questions.